

The staff were great and very welcoming . The receptionist was a young lady who was very helpful and cheerful :) Also the team who cleaned our room every day came round twice and were always asking if we needed anything. All around the place was clean , specious and excellent for a family to stay , all items including kitchen equipment was clean and working. Finding a Uber was easy and it was in the heart of town.
Faisal
2025年3月

I have to mention about your employee by the name of Ishari....a wonderful woman she was so considerate and kind to make a request for an extension on the check out time. Since I travelled with my old parents the flight and checkout time had a gap of almost 5 hrs...her help eased our check out massively...thank you Ishari .....looking forward for some more stays at somerset
Esmeralda
2025年10月

The overall experience was good, the option of two bedrooms apartment is very suitable for families with kids which gives plenty of space. the wifi connection is fast and reliable. the kitchen is fully equipted, bathrooms are clean and neat. the hotel has a decent outdoor swimming pool in the roof with kids pool as well as a jaccuzi. plenty of parking spaces in basement levels.
Ahmed
2024年6月

This is the first time we booked a hotel apartment. We were very worried as we travelled with our parents who are old ...the cleanliness of the hotel was spot on ....the staff are very swift in responses ..parking was a bonus...very good experience...thank you so much somerset
Fernandes
2025年9月

the facility was great: convenient parking, high ceiling, nice kitchen and gym facilities
Bassel
2024年11月

My family and I enjoyed our stay in Somerset Al Mansoura. We were surprised about the rooms as they were so big. The staff are all welcoming most especially Abdallah. We will come back here for sure. Amazing stay as they even allowed us for late check out.
Valerie
2025年7月

The whole staff were very friendly and helpful, and there was a coffee shop & Papa John's in the building, which was very convenient.
Moosa
2025年5月

This is my third Stay at Somerset, i remember when i first stumbled upon this apartment, it seemed almost too good to be true. There must be a catch! But everything was as perfect as it seemed online. Saikal was most thoughtful and gracious Upon checkin. She provided me with all the information i needed. The flat is just perfect! Kitchen is compact and contains everything one needs. Groceries can be ordered through Talabat or cheaper you can order groceries through a convenient store. The bed is comfortable, bathroom and the pool area are excellent. Location is incredible. Saikal and the rest of the staff had excellent restaurant recommendations and they were of great help. They all went beyond to make my long-weekend comfortable and memorable. Thanks Saikal & the rest of the team for a wonderful weekend! Bruce.
Bruce
2023年9月

Modern apartment. All things i need to use are already ready in my apartment. Very clean and nice room. Fast room service and all receptionist is professional and we are well informed about the facilities. All the staff are friendly and know how to speak with customers. I like the facilities easy access to restaurant and cafe in the ground floor. Spacious place. Pool and gym is nice too. I feel relax and safe when I'm staying in this hotel. Good job guys.. hope you will stay like this for all customers.This is 5 star hotel for me, professional staff from the security, reception, bellman, spa staff and lifeguard and duty manager. Thank you😊💞
Eg001
2023年10月

The hotel's ambience was peaceful. Getting a parking was not an issue at all.
Kristine
2023年8月